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Refund Policy

We are committed to providing a valuable and effective stress management workshop. However, we understand that individual experiences may vary. To ensure a fair and transparent refund process, please review the following refund policy:

 

Eligibility for Refund:

  • Refund requests must be submitted within 14 days of purchasing the workshop to be considered.

 

Ineligible Refund Requests:

  • Refunds will not be issued for requests based solely on a change of mind or circumstances unrelated to the workshop.

  • Please note that individual experiences with the workshop techniques may vary. Just because a particular technique does not work for you does not necessarily constitute a valid reason for a refund. We understand that different approaches may resonate with different individuals, and our workshop provides a variety of techniques to cater to a wide range of needs and preferences.

 

Partial Refunds:

  • In some cases, if you have completed more than 50% of the workshop modules and exercises, a partial refund may be considered based on the extent of completion and engagement.

  • Participants are encouraged to explore a reasonable number of modules and engage with the content before deciding on a refund request. Completion of a substantial portion of the workshop modules may be considered as an acknowledgment of satisfaction with the workshop content. Therefore, refund requests made after completing a significant portion of the workshop may be subject to additional review and may not be approved.

Refund Process:

  • To request a refund, please contact our support team at info@simplypsychotherapy.co.uk with your full name, purchase details, and a brief explanation of your reason for requesting a refund.

  • Once we receive your request, our team will review your eligibility based on the criteria mentioned in this policy.

  • If your refund request is approved, we will process the refund to the original payment method within 28 business days.

Cancellation Fee:

  • An admin fee of £15 will be deducted from the refund amount to cover administrative and processing costs.

 

Access Termination:

  • Upon approval of a refund request, your access to the workshop content will be terminated, and you will no longer be able to access the presentation.

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